The beginning of HTM

This was the start of our journey.
Simon Alexander started HTS, specialised in telephony services

First phone sets sold

So far we've delivered over 1 million handsets and provide hospitality specialty telephones to hotels in three continents.

First PBX installed

And we now support over 120 PBXs in as many hotels. These range from on-site to cloud-based phone systems.

First HSIA installations

High Speed Internet has become a staple in hotels and we were amongst the first to provide this service in the UK. We currently support over 15,000 bedrooms and meeting rooms.

First IoT projects

We introduced our groundbreaking product Hotel Secret Service, in collaboration with BlueSky Wireless.

A step into Robotics

We created a new division: HTM Robotics, to promote and sell hospitality specialty robots.

Becoming a MSP

We've been working in this industry for over 25 years and we can identify the needs of connected hotels.
Therefore, HTM is now a MSP, delivering a full range of services and products to hotels in the UK and Europe.

Expanding to new markets

Following the opening of our Northern Europe office in the Netherlands, we have opened a new office in Spain to better serve the Iberian market, as we have incorporated several hotels.

The journey continues

Since 1995 we've been trendsetters and leaders in implementing new technology. We don't know what the future holds, but we're certain we'll have a part to play in your hotel.


This is our story

htm. headquarters

We started in 1995, as a phone systems provider.

Today we are a hospitality MSP.

We support over 100 hotels, monitor over 8,500 devices and our team of engineers is available to troubleshoot critical issues, provide technical assistance and visit sites whenever required.

This ensures that you and your team can focus on providing an exceptional guest experience, without worrying about technical issues.

Come be a part of our future.

Why work with us


We have over 25 years of experience providing premium solutions to the hospitaity industry.

Hospitality MSP

We deliver a wide range of solutions, from industry leading Wi-Fi to groundbreaking IoT.

Skilled Engineers

Our team of specialised engineers are spread across the UK and Europe and understand your needs.

24/7 Support

Our team is available to troubleshoot critical issues, provide assistance and visit sites whenever required.


New Wi-Fi infrastructure
at Leonardo
Royal St. Paul's

We upgraded this Leonardo Hotels property, situated in the heart of the City of London, to a fully integrated network, where Wi-Fi plays the lead role.