About Us
We are a leading provider of technology solutions to the hospitality industry.
With over 30 years of experience, we’ve established HTM as a trusted partner for hotels of all sizes and types.
We deliver a wide range of solutions such as: IT network infrastructure and Wi-Fi, Telephony Systems, TV & Casting, IT Support and Digital Signage Solutions.
Our team of highly skilled engineers, can be deployed across Europe and will work closely with you to understand your specific requirements and design custom solutions that fit your hotel, because each property is unique.


Our Mission
To act as your premium Managed Service Provider (MSP).
To provide a five-star service, with on-call engineers and 24/7 monitoring and support.
You can focus on managing your business, while we manage the technology.
Our Vision
Our solutions are designed to enhance both guest experience and satisfaction levels while also improving operational efficiency, cost reduction and environmental sustainability.

Our Story
The beginning of HTM
This was the start of our journey.
Simon Alexander started HTS, specialised in telephony services
First phone sets sold
So far we’ve delivered over 1 million handsets and provide hospitality specialty telephones to hotels in three continents
First PBX installed
And we now support over 120 PBXs in as many hotels. These range from on-site to cloud-based phone systems.
First HSIA installations
High Speed Internet has become a staple in hotels and we were amongst the first to provide this service in the UK. We currently support over 15,000 bedrooms and meeting rooms.
First IoT projects
We introduced our groundbreaking product Hotel Secret Service, in collaboration with BlueSky Wireless.
A step into Robotics
We created a new division: HTM Robotics, to promote and sell hospitality specialty robots.
Becoming a MSP
We’ve been working in this industry for over 25 years and we can identify the needs of connected hotels.
Therefore, HTM is now a MSP, delivering a full range of services and products to hotels in the UK and Europe.
Converged Networks
We were among the first to install fully converged networks in hotels in Europe. Taking advantage of Meraki systems and our accumulated experience, our engineers designed and deployed networks which integrate HSIA, Telephony, IPTV, CCTV and other services using the same backbone.
First project in Spain
We completed our first installation in Spain, a hotel in the Rioja region.
Hello Portugal
We completed our first project in Porto. One of the largest hotels in Portugal received new cabling infrastructure, converged network and a 10Gb backbone.
The journey continues
Since 1995 we’ve been trendsetters and leaders in implementing new technology. We don’t know what the future holds, but we’re certain we’ll have a part to play in your hotel.