Posted Feb 2018 - Since our last news article back in 2017, Jurys Inn Group decided to work with us, in a true collaborative way, to look at the right WiFi hardware partner for rolling out a new WiFi platform that would comfortably span the next 5 years and provide the group with confidence to say that all Jurys Inn properties have “class-leading WiFi”. Given that technology moves so fast, a 5-year view makes perfect sense. A joint effort was made to look at all the leading manufacturers of WiFi hardware, looking at all the various issues, including Cloud Managed vs On-Site Controllers, issues such as the aesthetics of the Access Points, the ease of installation, the effectiveness of the ceiling brackets, let alone subjects such as the ease of programming and the level of analytics available for day-to-day support or via an API to integrate into the unique htm Client Dashboard. It goes without saying that the analysis covered all hardware and on-going support pricing as well as real-life tests in a Jurys Inn Hotel. As companies like Hotel Technology Management have to adapt to a changing world, our role is very clearly moving to one of managed service provider. Given that intelligent hotel groups are looking to find IT companies that provide a far more integrated support, as opposed to continually splitting IT into different “silos”, which doesn’t really allow hotels to benefit from effective IT support, it was a pleasure to be involved in the whole evaluation process.
After 3 months of collaboration, we emerged with an outcome, with Cisco Meraki having met the highest score across the various elements that were being considered. As of the end of April 2018, we will bewell over half way through the roll-out, with Cisco Meraki Routers, Switches and Wireless Access Points handling hundreds of thousands of unique devices per month. If anyone wishes to talk about our experiences with Meraki in more detail then we would be only too happy to discuss.